Weigh and Win Privacy Policy

Effective Date of Policy: January 3rd, 2019

This Privacy Policy governs your use of the website located at, and at any other websites and mobile applications on which incentaHEALTH LLC ("Company", "we" or "us") or one of its affiliates posts this Privacy Policy or a link to this Privacy Policy (collectively "Site(s)").

This Privacy Policy applies in addition to the terms of any software or services we offer at the Sites that are provided under a separate license or User Agreement ("User Agreement"). This Privacy Policy and any other User Agreement shall be read to be consistent and supplementary to the extent possible. In the event of any irreconcilable conflict between the terms of this Privacy Policy and the terms of any User Agreement, the terms of the User Agreement shall prevail.

This Privacy Policy outlines the type of Personal Information and other information that is collected through the Sites and how that information is used. We take your privacy seriously, and we have implemented security measures to protect your information from unauthorized access, disclosure, use, and modification.

Your Consent to this Privacy Policy

By visiting the Site or using the products or services offered on or through the Site, you agree to this Privacy Policy, as it may be amended from time to time. This Privacy Policy is incorporated into the Website Terms of Use for the Site. By providing Personal Information to the Site, you understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories, in accordance with applicable law.

Personal Information

We may from time to time ask you for Personal Information, and we may collect certain information from your device each time you visit our Site. We may also receive Personal Information from third parties with whom we have a business relationship, including our organizational customers, resellers, licensees, and business partners. “Personal Information” means personally identifiable information that may identify you as an individual or allow online contact with you. You may review and correct the Personal Information that we have collected and maintain by calling 1-800-694-0352 or by sending an email to

Children Under the Age of 13

Our Sites are not intended for children under 13 years of age. No one under age 13 may provide any information to the Sites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features, register on the Site or use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us by calling 1-800-694-0352 or by sending an email to

Information Collected on the Site


We may collect Personal Information from users when they register or create an account on our Site, or through other means such as through such user's activities and completion of registration for the Weigh and Win Program, forms, surveys or other similar types of forms on our Site (herein collectively "Forms"). We may also obtain the date, time and content of messages in the course of your use of our products or services as well as any transcripts or content provided during real-time or asynchronous chat sessions. You may provide this information directly to us or consent to us receiving it from a third party. We may use or disclose information provided by you in response to Forms for purposes of providing the services and for our general business purposes. We may use or disclose information to third parties in a manner that does not personally identify any individual user.



We and our service providers may use “cookies” to keep, and sometimes track, information about you, and to create a personalized web experience. Cookies are small data files that are stored on your device’s web browser. Cookies track where you travel on our Site and what you look at and how you interact with the Site. By using the Site, you agree to the use of cookies in this way. Most web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. Additionally, if you have a Flash player installed on your device, your Flash player can be set to reject or delete Flash cookies. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, the Site or certain areas or features of the Site.

Clear GIFs

We and our service providers may use “clear GIFs” (a/k/a “Web beacons” or “pixel tags”) or similar technologies, on the Site and/or in our communications (e.g., in our HTML-based e-mails) which enable us to know whether you have visited a Web page or received or opened a message. This allows us to evaluate the effectiveness of our communications and marketing campaigns.

IP Address and Clickstream Data

We may automatically collect information from your browser when you visit our Site. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us and the referring website address.

Indirect Collection – Social Networking

The Sites may permit you to use a third party social networking platform such as Facebook®, Twitter®, LinkedIn®, Snapchat®, and Pinterest®. This includes use of social media plugins such as Facebook “Like”, Tweet, Pinterest “Pin”. When you use these social networking platforms and plugins, your username and password for each platform may be shared with us. In addition, they may be able to collect information about you, including your activity or may notify your connections on the social networking platform about your use of the Sites. Such services may allow your activity to be monitored across multiple websites for purposes of delivering more targeted advertising. Please note that their own privacy polices apply and we encourage you to read them. We may add new social networking plugins and buttons to our websites from time to time.

Indirect Collection – Third Party Advertising Services

We may employ over time various different advertising or remarketing services that serve you targeted advertisements to make your online experience more focused to your interests. These services may place a remarketing pixel on the website in order to recognize your browser and display advertisements that relate to prior searches and activities you participate in on the Website.
We may use third party services to manage these technologies and to display advertisements on our Website. For example, we may employ technology that pairs specific advertisements on our site and others with searches that you run on our website. We will not run interest-based advertising campaigns that collect personally identifiable information (PII) other than anonymous persistent identifiers. We will not track your ad preferences by email addresses, telephone numbers or credit card numbers. We will not use or associate personally identifiable information with remarketing lists, cookies, data feeds or other anonymous identifiers. We also may use Google Analytics or other tools to analyze your use of our Website and the use of others. Analytical data is kept anonymous.

How Personal Information is Used

We may use your Personal Information to: provide you with and personalize our products and services, including storing transcripts of, and content provided during the completion of Forms, chat sessions or other online communication sessions, creating an account for you, and enrolling you in particular services or trials; process your requests, manage your account, provide you customer service, ask for your feedback, and send you surveys to help make our products and services better; maintain our internal records and otherwise manage our business; send you newsletters, notices and offers and otherwise correspond with you about products, services, companies and events that we think might interest you; improve the Weigh and Win Program, and perform research and analysis with data entered into and gathered by the Weigh and Win Program and its correlation with your interests, strengths and opportunities; develop and display content tailored to your interests on our Site and other sites, and provide our advertisements to you when you visit other sites; enforce our terms and conditions; and, perform functions as otherwise described to you at the time of collection.


We may share your Personal Information with our service providers, including those who help deliver the Weigh and Win Program and our products and services, help us process data and otherwise help us operate our business. These third parties are not authorized by us to use your Personal Information except in connection with providing services to us.


We may share non-Personal Information we collect under any of the above circumstances. We may also share it with our affiliates and third parties to develop and deliver targeted messages and advertising on our websites and on websites of third parties, and to analyze and report on advertising you see. We may combine Site usage information we collect with other non-Personal Information we obtain from other sources. We may also share aggregated, non-Personal Information with third parties, including Constituents, advisors, advertisers and investors, for the purpose of conducting general business analysis.


We may disclose your information when compelled to do so by government authorities or otherwise as required or permitted by law, such as to respond to court orders and subpoenas. We also may disclose your information to protect the safety of others and when we have reason to believe that someone is causing injury to or interfering with our rights or property or the rights or property of others.


If the Weigh and Win Program or all or a portion of our business is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, Personal Information may be one of the transferred assets.

Using Caution when Sharing Information with Others

When you contribute to a public area or feature of our Site, such as a chat room, bulletin board, list serve, blog, or wiki, the information that you submit will be made available to the general public. Therefore, we recommend that you do not submit any sensitive information to such areas of our Site, including your full name, home address, phone number or any other information that would enable other users to locate you or contact you.
You should also take care with how you handle and disclose your Personal Information and should avoid sending Personal Information through insecure email, SMS messaging or similar communications.
When you are on our Site, you may be able to visit or link to other sites not operated by us. We do not control such sites and we are not responsible for the information practices of these sites. This Privacy Policy does not address the information practices of those other websites, and we encourage you to read the posted privacy policies of such sites. This Privacy Policy does not address information you may provide other than through the Weigh and Win Program or one of our Sites.

What security precautions are in place to protect against the loss, misuse, or alteration of my Personal Information?

Although we have commercially reasonable data security safeguards in place, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, while we strive to protect your Personal Information, we cannot ensure or warrant the security of any Personal Information you transmit to us or from our services, and you do so at your own risk. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems.

How can I control my Information?

We offer our customers choices for the collection, use and sharing of certain information. You may contact us by calling 1-800-694-0352 or by sending an email to if you wish to view, edit, or delete information that directly identifies you (e.g., name, phone number, etc.) from our database, and we will use commercially reasonable efforts to accommodate your request.
If you believe that any inaccurate or inappropriate information has been obtained or provided to others through your use of this website, you should contact a representative of the Company by calling 1-800-694-0352 or by sending an email to
Not all information collected through this website (e.g., data collected through cookies) will be viewable and editable through this method. However, you may opt-out of such data collection by following the procedure in the Opt-Out section below.


To ensure that you will not receive recurring marketing or other information from us unless you choose to, we will provide you with simple instructions on each marketing email from the Company for you to let us know that you have chosen to stop receiving such emails from us. You may opt-out of cookie placement through your browser settings. You understand that without the use of cookies, your user experience may be limited.
Users who no longer wish to receive our daily email coaching and promotional communications may opt-out of receiving these communications by emailing with 'unsubscribe' typed in the subject line of the email. We also offer an opt-out mechanism on each Daily Coaching Email, or the user may contact us at 1-800-694-0352 to opt-out.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time. When we post changes to this Privacy Policy, we will revise the “Effective Date” at the top of this Privacy Policy. We recommend that you check our Site from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

Contact Us

If users have any questions or suggestions regarding our privacy policy, please contact us at: